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Soon you will have an opportunity to dramatically improve
your leadership skills. You will follow John Battaglia, the General
Manger of the Diamond Creek Inn, as he copes with changing economic
conditions, employee motivation problems, an owner who is seldom right
but rarely in doubt, and other challenges that confront leaders in the
hospitality industry every day. You have the opportunity to be there when John meets Dr. Mark Spencer,
the bright and forceful Ph.D., at a General Manager's reception. Discover
the potential of Reality Check for Leaders
(RCL) as John and Mark work toward building an approach to
leadership that is second to none. You will travel with Battaglia and
Spencer on a journey of learning why you and others behave the way you
do. You will smile and, yes, sometimes even get angry, when you experience
the issues of employee, owner, and management behavior that everyone
in the hospitality industry faces. Drawing on more than 20 years of experience in the hotel and country club business and 10 years as a professor and the Dean of Wake Forest University's Babcock Graduate School of Management, Schilagi provides the reader with a unique and informative approach to understanding successful leadership behavior. If you currently have, or are studying for, a career in hospitality, you will find Reality Check for Leaders to be an invaluable companion and advisor as you work to maximize your career potential. If you are serious about becoming a leader in the hospitality business,
then this book is for you.
Purchase your copy today.
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